Artisoft Technical Bulletin

Updated: 06.30.94 RLH/DMA 

LANtastic v6.0 Exchange Setup

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Definition of Server Based Mode Verses Client Based Mode Operation



þ Definition of PO Server in CLIENT BASED MODE: Client based mode

allows for each machine to be responsible for actual delivery of

Exchange messages (Mail and Scheduler). For smaller networks, it this

method is recommend, because you don't need a dedicated PO server

running WMTAEXEC or MTAEXEC. This allows for Post Office machine to be

used locally for other functions. 



IMPORTANT: You cannot run gateways (fax, pager -- digital or text),

LANmail (DOS to windows gateway) in CLIENT BASED MODE



þ Definition of PO Server in SERVER BASED MODE: In server based mode

the PO server is responsible for actual delivery of Exchange messages

(mail and scheduler.). For LARGER networks this method is recommended,

because there is more network traffic. In client based mode each

individual machine would have to go out on the network and process

messages creating even more network traffic, which can cause

degradation in network performance. 



IMPORTANT: In order for the post office server to process mail

requests, the MTA Server Gateway must be enabled. Please see the

"Setting up Gateways" section for detals on enabling gateways. Even if

you will not be using any other gateways (fax, pager, etc) the MTA

Server Gateway MUST be enabled; mail will not be delivered otherwise.



NOTE: you don't need to have a drive redirection to the PO mail store

server. you only need be logged into the server



Setting up Post Office Server (PO server) in Client Based Mode



1.   Before you begin, decide which computer will act as the Post

     Office. This computer should be a fast computer with a large hard

     disk. YOU MUST SIT IN FRONT OF MACHINE THAT WILL BE USED AS POST

     OFFICE (message store location), BEFORE PROCEEDING WITH FOLLOWING

     STEPS.



2.   WHILE SITTING IN FRONT OF THE POST OFFICE MACHINE. Install

     LANtastic V6.0. Follow the instructions given in your LANtastic

     Installation and Management Guide. When prompted choose the

     Artisoft Exchange - Mail and Scheduler. This will then bring up

     the Artisoft Exchange Mail Options window.



3.   Choose the Artisoft Exchange - Mail Post Office option. If you've

     already installed mail on other computers, be sure to enter the

     same name for the Post Office that you entered for the other

     computers. WRITE DOWN THE PO NAME ON A PIECE OF PAPER.



4.   Choose either to use existing LANtastic NOS accounts or to setup

     special accounts for use exclusively by Exchange. IT IS

     RECOMMENDED TO USE SEPARATE ACCOUNTS. THIS ALLOWS FOR EASIER

     ADMINISTRATION, AND MORE FLEXIBLE USE.



5.   Now that the network PO server has been identified with the PO

     name, finish the remainder of the LANtastic install by following

     instructions on screen.



6.   Go into Windows and load ARTISOFT EXCHANGE MAIL (Not Artisoft

     Exchange Post Office)



7.   When login prompt appears, login as SYSTEM.



8.   Open USER ACCOUNTS folder from main window.



9.   Choose ADMINISTRATION menu option that is listed on menu title

     bar.



10.  Choose NEW ACCOUNTS



11.  Create individual accounts for exchange users (mail AND

     scheduler.).



12.  Exit EXCHANGE.



13.  Using either WNET_MGR or NET_MGR, create individual accounts for

     each MACHINE in the network that will be using EXCHANGE (mail and

     scheduler). For example if the mahcine name (as specified on the

     REDIR command line) is M3 or M10, create Individual Accounts in

     NET_MGR for M3 or M10.



IMPORTANT: Make sure that every node in network that will be using

exchange is logged into the po machine as individual account, not as *

(wildcard) account.



14.  Exit WNET_MGR / NET_MGR.



15:  Reboot machine, watch for errors, if any.



END OF INSTALLATION



Setting up PO server in Server Based Mode



1.   Before you begin, decide which computer will act as the Post

     Office. This computer should be a fast computer with a large hard

     disk. It is recommended that this machine be dedicated to

     exchange, and not be used locally as a LANtastic NOS workstation.

     YOU MUST SIT IN FRONT OF MACHINE THAT WILL BE USED AS POST OFFICE

     (message store location).



2.   WHILE SITTING IN FRONT OF THE POST OFFICE MACHINE. Install

     LANtastic V6.0. Follow the instructions given in your LANtastic

     Installation and Management Guide. When prompted, choose the

     Artisoft Exchange - Mail and Scheduler. This will then bring up

     the Artisoft Exchange Mail Options window.



3.   Choose the Artisoft Exchange - Mail Post Office option. If you've

     already installed mail on other computers, be sure to enter the

     same name for the Post Office that you entered for the other

     computers. WRITE DOWN THE PO NAME ON A PIECE OF PAPER.



4.   Choose either to use existing LANtastic NOS accounts or to setup

     special accounts for use exclusively by Exchange. IT IS

     RECOMMENDED TO USE SEPARATE ACCOUNTS. THIS ALLOWS FOR EASIER

     ADMINISTRATION, AND MORE FLEXIBLE USE.



5.   Now that the network PO server has been identified with the PO

     name, finish the remainder of the LANtastic install by following

     instructions on screen.



6.   Go into windows and load ARTISOFT EXCHANGE MAIL. 



7.   When login prompt appears, login as SYSTEM.



8.   Open USER ACCOUNTS folder from main window.



9.   Choose ADMINISTRATION menu option that is listed on menu title

     bar.



10.  Choose NEW ACCOUNTS.



11.  Create individual accounts for Exchange users (Mail AND

     Scheduler.) by entering mail users name under USER NAME. LEAVE

     ALL OTHER FIELDS AS THEY ARE.



12.  Choose ADMINISTRATION menu option that is listed on menu title

     bar.



13.  Choose POST OFFICE MODE.



14.  Disable Enable Audit by clicking x-box so that box is cleared



15.  Select SERVER BASED option, then click OK.



16.  Exit EXCHANGE.



17.  Using either WNET_MGR (Windows NET_MGR) or NET_MGR (DOS NET_MGR),

     create individual accounts for each MACHINE (\\M3 & \\M10 instead

     of BOB & SUE. {machine name instead of Exchange usernames}) in

     the network that will be using Exchange (Mail and Scheduler). 



IMPORTANT: Make sure that every node in network that will be using

Exchange is logged into the po machine as individual account, not as *

account.



18.  Exit WNET_MGR or NET_MGR



19.  Reboot machine, check for errors



END OF INSTALLATION



Setting Up Gateways (FAX/Pager/LANtastic Mail to Exchange/etc.)



You don't have to be sitting on PO server to setup gateways. You only

need to login as system under Exchange.



IMPORTANT: Make sure that no one else is using Exchange while setting

up gateways. This could cause message corruption.



1.   In Windows, open Exchange by double clicking on Exchange mail

     icon.



2.   Login as SYSTEM.



3.   Open Gateways folder.



4.   Open folder that has same name as Post Office.



5.   Open MTA events.



6.   All gateways that ship with EXCHANGE are already listed (FAX /

     DIGITAL PAGER / TEXT PAGER / MTA SERVER (actual mail server)/

     LANtastic mail to EXCHANGE MAIL (LANmail)).



7.   Decide which gateway to enable/modify. Highlight appropriate

     entry and double click associated icon.



8.   Enter time frame for interval (this is what enables the

     particular gateway.). It is recommended that interval time frame

     be at least 20 seconds. If machine is going to be used as file or

     print server, time interval should be AT LEAST 60 seconds. NOTE:

     BY INCREASING TIME INTERVAL FOR A PARTICULAR GATEWAY, THIS MAY

     DELAY DELIVERY OF THAT TYPE OF MESSAGE. The interval time frame

     is how often Exchange looks for events.



9.   Click on OPTIONS button.



10.  Fill in pertinent data.



11.  Choose save from MTA menu



12.  Exit EXCHANGE.



END OF SETUP



Setting Up the Fax Gateway



Supported Fax Modems



In order to use the Fax Gateway, the Mail Server must have a fax modem

installed. The following fax modems are supported:



þ    All Class 1, Class 2 or SendFax modems

þ    CAS V1.2 (or higher) compatible fax modem



Included with Artisoft Exchange is a CAS manager (WordPerfect

FaxDirect.). This is a TSR program that provides CAS compatibility for

all Class 1, Class 2 and SendFax modems. Use this CAS manager if

you're using one of these modems.



CAS V1.2 compatible fax modems have their own CAS manager software. If

you have a fax modem and CAS management software already, you may use

either CAS manager. If you want a logo page to be the first page of

every fax, you must set it up through the CAS manager software.



NOTE: if PO machine is running Windows, and using WordPerfect

FaxDirect CAS manager (that ships with v6.0 NOS). make sure following

preliminary steps are taken:



A1.  Copy the device drivers from the installation disk to the Windows

     SYSTEM directory. To do this type:



     COPY A:\EXPCOMM.DRV C:\WINDOWS\SYSTEM\EXPCOMM.DRV <press enter>

     COPY A:\EXPVCD.386 C:\WINDOWS\SYSTEM\EXPVCD.386 <press enter>



Where A: is the drive containing the installation disk, and C:\WINDOWS

is the path to the Windows installation directory.



A2.  Using a text editor such as DOS EDIT or Windows Notepad, edit

     your SYSTEM.INI file (in your Windows directory) and add the

     following lines.



     þ    In the [386Enh] section add the line:



          TimerCriticalSection=500



          and replace the line DEVICE=*VCD with



          DEVICE=EXPVCD.386



     (Add the above line to the [386Enh] section if it doesn't exist.)



NOTE: If you experience lockup problems during operation of the Fax

Gateway or fax printer driver, increase the TimerCriticalSection

setting to 1000.



     þ    Replace the line that begins "COMM.DRV" (or add it to the

          [boot] section if it doesn't exist) with the following:



          COMM.DRV=EXPCOMM.DRV



A3.  Save the SYSTEM.INI file.



You're now ready to use the Fax Gateways and fax printer driver in

Windows.



ENABLING THE FAX GATEWAY ITSELF



1.   First set up a Fax Gateway account as described above under

     setting up gateways.



2.   Setting at the computer that has the fax/modem physically

     attached, exit windows if it is running, insert the WordPerfect

     FaxDirect diskette in floppy drive and run install.exe from that

     floppy disk. For more information on FaxDirect setup, refer to

     WordPerfect FaxDirect for ARTISOFT Exchange booklet.



3.   Run Windows, open Artisoft Exchange mail.



4.   Login as SYSTEM.



5.   From main Artisoft Exchange window open GATEWAY FOLDERS.



6.   Open the folder with the same name as the main Post Office.



7.   Open MTA EVENTS FOLDER.



8.   Highlight & double click MTA CAS FAX icon.



9.   Click on OPTIONS button.



10.  Fill in necessary information:



     þ    Fax Administrator USERID (example: SUE or BOB).

     þ    Dial out prefix (for example: 9, to get outside line.)



11.  Choose SAVE from MTA menu option.



12.  Exit exchange.



13.  Run MTAEXEC or WMTAEXEC on Post Office machine.



END OF SETUP



Setting Up the Digital Pager Gateway



In order to use the Digital Pager Gateway, the post office machine

must have a modem installed. In addition, the phone line to the

digital pager modem must support DTMF. This means that it must be a

touch-tone analog phone line. Digital phone lines (PBX lines) are not

supported.



1.   First set up a DIGITAL PAGER gateway as described above under

     setting up gateways.



2.   Run windows, open Artisoft Exchange mail.



3.   Login as SYSTEM.



4.   From main Artisoft Exchange window open GATEWAY FOLDERS.



5.   Open the folder with the same name as the main Post Office.



6.   Open MTA EVENTS folder.



7.   Highlight & double click DIGITAL PAGER icon.



8.   Click on OPTIONS button.



9.   Fill in necessary information:



     þ    Modem init string (by selecting appropriate modem from list)

     þ    Dial out prefix (for example: 9, to get outside line)

     þ    COM port

     þ    Parity (suggested: Even parity)

     þ    Baud rate (suggested: 2400 baud)

     þ    Data bits (suggested: 8 bits)

     þ    Stop bits (suggested: 1 bit)



10.  Choose SAVE from MTA menu option.



11.  Exit exchange.



12.  Run MTAEXEC or WMTAEXEC on Post Office machine.



END OF SETUP



Setting Up the Text Pager Gateway



In order to use the Text Pager Gateway, the post office machine must

have a modem installed. In addition, the phone line to the text pager

modem must support DTMF. This means that it must be a touch-tone

analog phone line. Digital phone lines are not supported.



1.   First set up a TEXT PAGER gateway as described above under

     setting up gateways.



2.   Run windows, open Artisoft Exchange mail.



4.   Login as SYSTEM.



5.   From main Artisoft Exchange window open GATEWAY FOLDERS.



6.   Open the folder with the same name as the main Post Office.



7.   Open MTA EVENTS folder.



8.   Highlight & double click ALPHA PAGER icon.



9.   Click on OPTIONS button.



10.  Fill in necessary information:



     þ    Modem init string (by selecting appropriate modem from list)

     þ    Dial out prefix (for example: 9, to get outside line)

     þ    COM port

     þ    Parity (suggested: No parity)

     þ    Baud rate (suggested: 1200 baud)

     þ    Data bits (suggested: 7 bits)

     þ    Stop bits (suggested: 1 bit)



11.  Choose SAVE from MTA menu option.



12.  Exit exchange.



13.  Run MTAEXEC or WMTAEXEC on post office machine.



END OF SETUP



Setting Up the LANtastic Mail Gateway



1.   First set up a LANtastic Mail gateway as described above under

     setting up gateways.



2.   Run windows, open Artisoft exchange mail.



3.   Login as SYSTEM.



4.   From main Artisoft exchange window open the GATEWAY Folder, and

     then open the LANMAIL folder.



5.   Open MTA EVENTS FOLDER.



6.   In MTA EVENTS, open the LANTASTIC QUEUE object (by double

     clicking on object.)



7.   Enter source server (name of LANtastic post office (DOS based

     machine that is handling DOS mail requests)). Example: \\M5 or

     \\SERVER.



NOTE: Use same machine for NOS Mail Server & Exchange PO Server. Also

Set the super privilege M in NET_MGR or WNET_MGR.EXE for PO machine

name ONLY (example: give \\M3 super Q privilege if that is the machine

where NOS accounts and Exchange accounts are located.)



8.   Enter mail resource available on DOS machine (Example: @MAIL).



9.   Leave following fields blank:



     þ    Destination address

     þ    Destination server

     þ    Destination resource



10.  Choose SAVE from QUEUE menu option.



11.  Close ALL windows, except main EXCHANGE window.



12.  Open GATEWAY folders.



13.  Open LANTASTIC MAIL GATEWAY folder.



14.  Open BOTH PUBLIC ADDRESS BOOK and PRIVATE ADDRESS BOOK. So that

     both windows are visible on screen



15.  Create a shadow (.hold down shift key and drag icon with mouse.)

     for all addresses that want to receive mail from DOS LANtastic

     mail from PUBLIC ADDRESS BOOK to PRIVATE ADDRESS BOOK.



NOTE: LANtastic mail will only address to machine names, not to user

names, so if usernames in exchange are different than machine names,

highlight the associated username, then click on objects menu option.

Choose attributes option from the menu. While within attributes,

change the display name field to the machine name that matches the

redir machine name.



16.  Exit Exchange.



17.  Run MTAEXEC or WMTAEXEC on post office machine



END OF SETUP



Setup of Other Gateways are Listed in Exchange Manual on Following

Pages:



Setting Up the LANtastic Queue Gateway           Pg.91

Network Post Office-to-Post Office 

      Message Exchange                           Pg.93 (optional product)

Setting Up the MCI Mail Gateway                  Pg.94 (optional product)

Setting Up the MHS Gateway                       Pg.96 (optional product)

Remote Post Office-to-Post Office 

      Message Exchange                           Pg.98 (optional product)



Important Additional notes



þ At this point in time, only Microsoft Windows applications can send

Fax's to the Artisoft Exchange Gateway. DOS applications WILL NOT WORK

with Artisoft Exchange. Thus, DOS applications cannot share a common

FAX modem that is installed in the Exchange server. Because Exchange

is a Windows application, all applications that want to use Exchange

for purposes of sending faxes MUST BE WINDOWS BASED APPLICATIONS.



þ Once Exchange has been installed, backup C:\LANTASTI\AMAIL

directory. By copying all files in the directory to some other

directory on the hard drive. By doing this, if the message store

becomes corrupted, all you have to do is delete the working directory

and restore from the backup directory. If this step is not taken, and

message store becomes corrupted, you must delete the entire LANtastic

Exchange program and re-install.



þ Use separate accounts rather than LANtastic accounts when prompted

by LANtastic install program. This makes administration much easier.

For example: once Exchange is setup (NOS v6.0 installed on PO

server.), mail users can login and use Exchange from any machine, not

just their specific machine that was specified during NOS v6.0

installation. Other reasons include: different names for mail verses

NOS - which means friendlier system administration.



þ Use individual accounts rather than * wildcard account. Never login

under * account when setting up or using Exchange, this will generate

error messages from Exchange. It is RECOMMENDED that you use machine

names (\\M3, \\M10) for individual accounts in NET_MGR.EXE or

WNET_MGR.EXE



þ ARTMAIL.INI, is where all pertinent information for Exchange is held

(Mail and Scheduler.) Default location: C:\WINDOWS\ARTMAIL.INI



þ SERVER.INI is where all pertinent Post Office information is held

for Exchange (mail and scheduler.) Default location:

c:\lantasti\amail\server.ini --> make sure that SET

SERVER_INI=C:\LANTASTI\AMAIL\SERVER.INI is in STARTNET.BAT





þ An easy way of changing PO servers (from \\M10 TO \\M3 for example)

is to change the properties for Exchange icons (Mail and Scheduler.)

in windows. ONCE THIS CHANGE IS 

MADE YOU WILL LOSE ALL MAIL ACCOUNTS, MESSAGES AND SCHEDULER

INFORMATION



þ To send a fax you have one of two choices, you can either print to

FAX from a CAS compliant WINDOWS application, or you may print from

any Windows application to ARTISOFT FAX PRINT DRIVER (ARTFAX.DRV.),

this printer driver can be installed by selecting the following from

within Windows:



     þ    Control Panel from main group in PROGRAM MANAGER

     þ    Printers from control panel

     þ    Add printer

     þ    Unlisted or updated printer driver

     þ    When prompted for path for printer driver (default is A:\.),

          type in the path to the PO server \windows\system directory.

          This is where the OEMSETUP.INF is located.



IMPORTANT: If you install multiple P.O.þs, they will handle mail

independently of each other. Your mail system will not send messages

between Post Office computers without the OPTIONAL Post Office-to-Post

Office Gateway.



þ Choose a speedy computer with a large hard disk. You MUST use at

least a 386 computer for the Post Office computer. This is because

there are DPMI calls made that 286 or below computers cannot support.

Other non-post office machines may be any Windows capable machine. IF

YOU ARE RUNNING THE PO MACHINE IN SERVER BASED MODE VERSES CLIENT

BASED MODE IT IS RECOMMENDED THAT THE PO SERVER BE DEDICATED TO THE

TASK OF SERVING MAIL REQUESTS AND NOTHING ELSE. If PO server is to be

used as file server or print server AND WILL BE RUNNING IN SERVER

MODE, then increase INTERVAL setting for each gateway (ex. 60 seconds

or above.). This will allocate more CPU time slices to other functions

(LANtastic NOS server functions).



þ Setting up a Mail Server allows you to use the Fax and Pager

Gateways provided with Artisoft Exchange Mail. It will also allow you

to extend the basic configuration by purchasing 



ADDITIONAL Gateways, such as the Network PO-to PO-Gateway, and the

Remote Post Office Gateway. A server takes care of all message

transactions. The computer acting as a mail server delivers messages

created by client stations on the network.



þ Locating the Message Store and Program File Directories: When you

install a Post Office, two directories are created on the Post Office

computer. One directory, \LANTASTI\AMAILPRG, contains program and .DLL

files for Exchange (mail and scheduler.). The other directory,

\LANTASTI\AMAIL, is the directory on which database files and message

files (mail and scheduler.) are stored, regardless of which computer

(client, network client or mail server) actually sends the messages.

This area is called the Artisoft Exchange Mail Message Store.



þ On the PO office server where MTAEXEC.EXE is running add a command

to the STARTNET.BAT file as follows:



  NET MESSAGE/DISABLE POP



If a unique problem arises which we are unable to resolve either

through initial phone contact or through this bulletin, please contact

our Windows specialists in our technical support department at (602)

670-7000. Any questions or suggestions on this bulletin may be mailed

to our offices to the attention of the Compatibility Department /

Artisoft Exchange support.



ARTISOFT, Inc. makes no warranties as to the completeness or accuracy

of this document. LANtastic is a registered trademark of ARTISOFT,

Inc. Company names, brand names, and product names are trademarks or

registered trademarks of their respective companies.