Artisoft and America Online Partner to Bring Small Business to the Web

New Service Offers Cost-Effective, All-In-One Web Hosting Solution

(TUCSON, AZ-November 11, 1996) -Artisoft, Inc. (Nasdaq: ASFT) announced today its new 'Artisoft® FirstWeb SM by America Online® PrimeHost' delivered by America Online (NYSE: AOL). Tailored specifically for small businesses, FirstWeb provides a reliable, low cost, all-in-one Web hosting service to create, publish and manage a World Wide Web site quickly and easily. It is expected to be available before the end of 1996 for only $49 per month, with a one time setup charge of $49. FirstWeb is part of Artisoft's new series of Internet solutions for small businesses. The service works seamlessly with Artisoft i.Share 2.0 Internet access sharing software and enhances Artisoft XtraMail Internet e-mail software. FirstWeb will be marketed by Artisoft as a complementary service to Artisoft's other Internet software, as well as to Artisoft's networking and computer telephony solutions.

Small business Internet usage in the U.S. is growing rapidly, with the number of small businesses going online expected to grow from 1.7 million establishments in 1996 to 5.4 million by the year 2000, according to IDC/Link.

"Successful small business people are always looking for a competitive edge. They know that the Web can improve external communications, attract new customers and even generate revenue. Our new FirstWeb service is the best way for small businesses to get on the Web, offering the robustness of a Web server with the simplicity of Web hosting, at a low price. The initial target market includes over five million users of LANtastic® and Artisoft communications software, "said Olivier Zitoun, senior vice president and general manager of Artisoft's networking product group.

FirstWeb will let companies set up their own domain name and will use high-speed T3 Internet connections with round-the-clock site monitoring. Customers can start constructing their Web sites within minutes after signing up for the service through Artisoft's World Wide Web site at http://www.artisoft.com. Web pages can be easily created using the free, award-winning AOLpress authoring software, which includes Web templates. Special Web templates, designed specifically for Artisoft resellers, will also be available. Users can save pages onto a site instantly, and also manage links and periodic page changes.

"Both Artisoft and America Online hold industry-leading positions in their respective markets. By combining forces we will help drive more rapid creation and adoption of small business Web sites. The FirstWeb service demonstrates the natural fit between our organizations, and the needs of the rapidly growing small business Internet market," said Carlie Ross, general manager of the America Online PrimeHost web hosting service.

TAILORED FOR SMALL BUSINESSES

FirstWeb lets a company in the U.S. or Canada establish its own domain name, thus enabling a smaller business to look more professional via its distinctive and "uniquely branded" Web address. The service provides a 20 MB site (approximately 640 pages at 30K apiece), as well as 600k bandwidth per month and ongoing FTP access. There is also a control panel for administration and log statistics.

BACKED BY AMERICA ONLINE CUSTOMER SERVICE

Free technical support and customer service will be provided by America Online PrimeHost , 7 days a week, 18-hours-per-day, as well as 24-hour site monitoring.

PRICING AND AVAILABILITY

FirstWeb is expected to be available worldwide before the end of 1996. The service will cost only $49 per month, with a low, one time setup charge of $49.

ABOUT AMERICA ONLINE PRIMEHOST

AOL PrimeHost, established in July 1996 and formerly branded as NaviSoft, combines unparalleled experience in Web hosting with a complete Web authoring environment. Supported and maintained by AOL's corporate infrastructure, AOL PrimeHost offers the best in available online commerce and Web site solutions for small to large businesses. Among AOL PrimeHost's suite of products and services are the award-winning publishing tools AOLserver and AOLpress, e-commerce building tools including Storefront Solution, and customer incentive programs including Sign On A Site and Competitive Upgrade.

America Online, Inc. (NYSE: AOL), based in Dulles, Virginia, is the world's most popular Internet online service, with more than 6.2 million members worldwide. AOL offers its subscribers a wide variety of services including electronic mail, conferencing, software, computing support, interactive magazines and newspapers, and online classes, as well as easy and affordable access to services of the Internet. Founded in 1985, AOL today has a global workforce of more than 5,000 people. Personal computer owners can obtain America Online software at major retailers and bookstores or by calling 800/827-6364.

ABOUT ARTISOFT

Artisoft leads the industry in providing easy-to-use, affordable networking, communications, computer telephony and Internet solutions for small and growing businesses. Chosen by nearly five million users worldwide to connect and share computer resources, Artisoft solutions include the award-winning LANtastic family of networking products, and the family of remote communication products, including INSYNC® CoSession Remote and ModemShare. Dedicated to the development of easy-to-use tools and applications for Windows® telephony, the company's computer telephony solutions include Visual Voice ®, Visual Fax®, and the recently announced Artisoft InfoFast. The company maintains nine offices outside the United States, and distributes its products in more than 100 countries.

For more information about Artisoft, contact the Sales Consultation Center 800/914-9985. Corporate 520/670-7100. Fax 520/670-7101. World Wide Web home page http://www.artisoft.com. Recent Artisoft press releases are available at no charge through PR Newswire's Company News On-Call fax-on-demand system; call 800/758-5804 and enter company number 107158.

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